RoostRoughcut · Host kit

Guest Review Response Planner

Plan a respectful, concise public reply to a guest review and track its status. Use property information you have checked in your own records. Do not write a guest name or identifier here, or promise a change in ratings, rankings, bookings, visibility, or reputation.

Property or listing

Review date

Platform

Response status

Planning Fact-checking Draft ready Posted On hold

Date status checked

Date posted, if applicable

1. Paraphrase the public feedback

Paraphrase the public topic only. Do not copy review text or record a guest name, account handle, booking detail, private message, or personal circumstance.

2. Check the facts you may mention

Check current property records first. If a detail is unclear or unconfirmed, leave it out until you verify it.

Write only property facts relevant to your reply and the source and date you checked.
Property fact to mention	Verified source and date checked

3. Choose a helpful response

What can you acknowledge? Is there a verified clarification or practical next step? Avoid guessing why the guest felt a certain way.

4. Draft your public reply

Aim for 2–4 sentences: address the point, acknowledge it respectfully, and use only details supported by the sources above. Do not promise reputation or booking outcomes.

5. Check before posting

Every factual claim matches a source above.
The reply is respectful, specific, and concise.
No guest name, account handle, contact detail, booking detail, private message, or personal circumstance is recorded or posted.
No unsupported claim, speculation, accusation, or promise about ratings, rankings, bookings, visibility, or reputation is included.

If a detail is unverified, leave it out until you check your records. Update the status and dates above as you review or post the response. This sheet organizes your work; it does not verify facts or predict review or reputation outcomes.

Print on US Letter paper. The page is designed for one-sided printing.